Frequently Asked Questions
When does EST's box office open?
Is there a wait list for sold out events or performances?
What is EST's ticket exchange policy?
What is physical accessibility like at EST?
How can I contact someone regarding press for EST?
Does EST have a military discount?
I'm a writer! Can I submit my work to EST?
What are EST Members? Can I become one?
The box office at the theater opens one hour prior to performances. If you have any questions, email boxoffice@estnyc.org.
On the day of a sold-out performance, a wait list is started one hour before curtain time, when the box office opens. Any patron hoping to add their name to the wait list must be present at the theatre - we do not accept names in advance or via phone or e-mail.
All ticket purchases are non-refundable. However, tickets are transferable once within a production. You may e-mail boxoffice@estnyc.org up to two hours before the performance if you must change your ticket reservation. If you miss a performance, you may move your tickets to another performance up to 24 hours after your original reservation. All exchanges are subject to availability.
Every production has different requirements of the space, so accessibility may change between productions. You can find more information about our accessibility policies here. If you have any questions about accessibility, or any concerns about seating, please e-mail boxoffice@estnyc.org
For any press inquiries, contact Candi Adams at candiadamsnyc@gmail.com.
Yes! We offer $25 tickets to our Mainstage productions to military personnel and their immediate families. You can learn more about the discount and how to access it here.
EST Member Artists make up the core of our community. Our Membership is a collection of artists who have a background of work in our theatre and programs, and have applied and been accepted by a New Members Committee. While applications are always considered, membership is generally extended to artists only after they have taken part in EST projects and contributed to the life of the theater. Membership in our company is an honor, but more important, it is a commitment--to honestly create and freely collaborate, to generously give time, energy, vision, love and support to our fellow artists and our audience.